1. Program Overview

LionHeart Logistics ("we," "us," or "our") offers an SMS/text messaging program to provide customers with service updates, appointment reminders, load status notifications, and responses to inquiries. By opting in to our SMS program, you agree to the following terms and conditions.

2. Opt-In and Consent

By checking the SMS consent checkbox on our contact form or texting a keyword to our business number, you expressly consent to receive recurring automated text messages from LionHeart Logistics at the phone number you provided. Types of messages you may receive include:

3. Message Frequency

Message frequency varies depending on your interactions with us and the services you request. You may receive messages in response to your inquiries, as well as scheduled updates related to active shipments or appointments.

4. Message and Data Rates

Message and data rates may apply. Standard messaging rates from your wireless carrier will apply to all text messages sent and received. Contact your carrier for details about your messaging plan.

5. How to Opt Out

You may opt out of receiving text messages at any time by replying with any of the following keywords to any message you receive from us:

STOP • QUIT • END • CANCEL • UNSUBSCRIBE

After sending your opt-out request, you will receive one final confirmation message. No further messages will be sent unless you opt in again. Opt-out requests are processed within 10 business days.

6. How to Get Help

For help or questions about our SMS program, reply HELP to any text message from us, or contact us directly at info@lionhl.com or 409-509-6809.

7. Privacy

Your privacy is important to us. Your phone number and opt-in information are never sold, rented, or shared with third parties for marketing purposes. For full details on how we handle your personal information, please review our Privacy Policy.

8. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless carrier. LionHeart Logistics is not responsible for messages that are not received due to carrier issues, device incompatibility, or other factors outside our control.

9. Changes to These Terms

We reserve the right to modify these SMS Terms & Conditions at any time. Changes will be posted on this page with an updated revision date. Continued participation in our SMS program after changes are posted constitutes acceptance of the updated terms.

10. Contact Us

If you have questions about these SMS Terms & Conditions, please contact us: